We design
 innovative smart tools

Data collection
Report and dashboard

The professional software to design surveys, collect and analyze data by IdWeb.

Design surveys with The powerful, easy and intuitive survey builder.

Survey design

Turn data into in-depth survey reports and intuitive dashboards.

Report and dashboard

Support

Professional support at your fingertips.

Customer care and support service are handled by a team of highly qualified professionals that are able to offer the best solutions for your projects. Our team does not only offer basic support in the use of IdSurvey: you can request suggestions, counseling, integrations with third part products or leave the entire computerization of the questionnaire to us. The support service is available in English, Spanish and Italian.

Support Pro

The support team is highly qualified and can lead you through designing even the most complex questionnaires.

Training and getting started

Choose between standard and advanced training. In just a few hours, your team will be able to unveil all of IdSurvey vast potential.

Help Desk support 24/7

Using your ticket area, you can request assistance 24 hours a day, seven days a week. One of our experts will promptly answer you back.

Knowledge base

Enter the knowledge base to discover all the solutions and strategies for setting up and designing questionnaires.

Guide

IdSurvey has an online guide for all the software’s features, so you can easily discover all the available tools.

CUSTOMIZATIONS

Do you have to design a complex survey? Request customizations or advanced support.

Research and Development

Flexible and smart technologies

We invest a lot in R&D. We know that the feedbacks of our users are essential for the creation of new functions or new products. Some of the most important features of IdSurvey were developed in collaboration with our clients. Both the thorough analysis and the attention to detail give us the opportunity to develop optimal solutions that respond to the requirements of our customers.

Contact

Headquarter

Via Venturelli, 11H
06012 Città di Castello Perugia

+39 075 851 14 73

info@idweb.it

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History

2002
IdWeb was founded in 2002. Since the beginning, we focused on developing a survey software and launched IdMonitor, the first survey software in the market that was completely Web Based, accessible from any computer, without the need for any installation or configuration. In just a few years IdMonitor became the most popular and appreciated survey software.
2012
Our ten years experience allowed us to face a new challenge and to revolutionize the research area once again. This is how IdSurvey was born in 2012, an all-in-one CATI CAWI CAPI software which is extremely intuitive, created to easily manage any complex survey and to cut down the time-scale for the creation of the questionnaires.

Testimonials

About Us

"When we first started using IdSurvey, we were amazed by the clean interface and ease of use of the system.
IdSurvey provides us with robust sample management . Programing questionnaires has never been easier."
Docking Institute of Public Affairs
Research institute
"Great software and excellent customer service - they provide you with customized training and technical assistance to make sure your projects are successful. They offer a fast turnaround to questions and their support team is amazing."
PHI
Research institute
"We found in IdSurvey the perfect partner for us. IdSurvey is the software that completely covers our company's needs. You can choose from a variety of licenses that suit any kind of business, from the smallest to the largest."
Mednet
Research institute
research-unlimited
ghg
nrc
emg
tuos
phi
fhsu
aboca
universita-di-siena
gg-associated
mediacom
luiss
dekra
unicef
almaviva
poste-italiane
conad
research-hum
sam-less
alma-mater
tecne

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